Terms and Conditions

Once Thistle Tours have confirmed your booking this means that a contract has
been established between you (the client) and Thistle Tours.
Please find the terms of this contract below.


Payment

Bookings will be confirmed by Thistle Tours once full payment has been made.
Payments can be made by cash or visa credit/debit card (for on-line booking only).


Cancellations

Once booking is completed charges will be made if there are any cancellations,
these are as follows:

1. If cancellations are requested 2 weeks (14 days) notice or more before departure,
    80% of the initial fee will be repaid.
2. If cancellations are requested within 2 weeks (14 days) before departure,
    80% of the initial fee will be repaid providing that the ticket for the tour is resold;
    in the case of the ticket not being resold the clients will receive 40% of the fee.
3. Thistle Tours reserve the right to cancel a tour at any time. In the event
    of this unlikely occurrence Thistle Tours will refund all money paid by clients in full.


Unforeseen Circumstances

Thistle Tours reserve the right to alter our itineraries at any time, due to
unforeseen circumstances e.g. weather, road closures etc. We will endeavour
to provide a service as close to the itinerary as possible in these circumstances.
If a tour is unable to be completed for any reason, Thistle Tours will ensure
that all passengers are returned to their point of departure and will repay
money to the clients based upon the amount of the tour that was completed.
These figures will be calculated based upon the time of day that the tour was
aborted.


Luggage

Luggage space is limited, Thistle Tours cannot carry large luggage on board
our day tours. We only have room for each person to bring onboard a day
pack that can be stored under a seat. If the luggage does not fit in this
manner it cannot be taken onboard. No refund will be given to a passenger
unable to travel on the tour for this reason.


Insurance

Thistle Tours do not provide travel insurance on our tours; we strongly
recommend that you provide your own cover for medical expenses;
personal accidents; baggage/luggage; loss of money, wallets, cards,
valueables etc. before you travel.


Minors

We regret that we cannot accept children under the age of 5 years old
on our tours, excluding VIP tours, where any age is acceptable.


Pets

We regret that pets are not allowed.